Find out how GoTo's call monitoring features, like Listen, Whisper and Barge, can aid contact center reps and improve customer experience. Learn more today!
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What are the features of Gotoconnect contact center?
How do you know if your call has been monitored?
How does GoToConnect work?
How do I listen to calls on GoTo connect?
Sign in to our GoTo desktop/web app. · Select Contact Center > Supervisor > Dashboard. · To monitor calls: From Queues, select the desired queue. Under Actions, ...
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Key features for GoTo Connect Contact Center include advanced call analytics, inbound and outbound call routing, call monitoring, and Interactive Voice Response ...
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Compatible with over 180 desk phone models, GoTo Connect provides a familiar way to make and receive calls with all the benefits of a cloud-based phone ...
GoTo Connect is the market-leading cloud phone system and customer engagement software that modernizes and centralizes your conversations. Learn more today.
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Below is a list of all the tools and features available in our GoTo app for contact center users, including features that are only available for the Core and/or ...
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Suggest, vote, and comment on ideas for improvements to existing features or new features.
Anchored by your desk phone? Access your calls, meetings, and messaging on any device. Switch to the GoTo app now.
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Suggest, vote, and comment on ideas for improvements to existing features or new features.
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Learn how to use GoTo Connect features like shared line appearance (SLA) and call screening to make handling incoming calls and call transferring easier for ...