Mar 27, 2024 · Cross-channel conversation history shows a contact's conversations across all channels and networks. This means you don't have to ask a contact ...
People also ask
What is Hootsuite inbox used for?
Hootsuite Inbox helps you manage social messages from customers and audiences by collecting private and public messages from all networks in one place. Message threads give you the full context of conversations, so you can respond efficiently while focusing on building relationships.
May 1, 2024
How to bulk resolve on Hootsuite?
Select the three dots above the queue, and then choose Bulk resolve. All conversations matching the filter will be resolved, regardless of assignment. Under Resolve older than, enter a timeframe, such as older than 2 days. If resolve reasons are enabled, select an option from the list.
Can you send messages on Hootsuite?
If a contact posts a public comment on Facebook, Instagram, your LinkedIn Page, or X (formerly Twitter), you can reply with a private message. To reply to a public comment, select the Message type, and then choose Private message. You can only send one initial private message.
Apr 22, 2024
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Get in touch with customer support: Message us from your Hootsuite dashboard; or; Email your account rep for support with your Enterprise plan; or ...
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Apr 3, 2024 · Select a conversation to view its history, update its status, or continue the conversation. Learn more. Review and edit contact information ...
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May 8, 2024 · Assign a message · Review and edit contact information · Search for conversations or contacts · Mute a contact · View a contact's conversation ...
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May 1, 2024 · Assign a message · Review and edit contact information · Search for conversations or contacts · Mute a contact · View a contact's conversation ...
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6 days ago · Assign a message · Review and edit contact information · Search for conversations or contacts · Mute a contact · View a contact's conversation ...
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Apr 22, 2024 · Helping contacts with questions or problems is more than just a friendly reply. You'll be keeping track of the status of ongoing conversations ...
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