We are working with large customer in Australia, I would like provide some feedback to the Salesforce integration softphone & sdk.
Mar 28, 2023 · Hi Mike,. It appears you are calling the REST endpoint with an OAuth token obtained with a client credential grant. The endpoint is rejecting it ...
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We are releasing a new application to assist in integration development. This category can be used for feature requests, bug reports or comments.
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Aug 3, 2023 · I see you are trying to implement Client Credentials authorization. Here is the documentation on how to do it: https://developer.genesys.cloud/ ...
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Jun 23, 2021 · I integrated the Salesforce Omni Channel chat with Genesys without any problem, the Chat is sent to a Queue directly, However, it is very ...
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Developer-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud.
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This article describes all Genesys Cloud for Salesforce releases. For more information, see About Genesys Cloud for Salesforce. Note: Most updates are automatic ...
Sep 22, 2021 · We are trying to use a standard Salesforce object WorkOrder to be related to an interaction. This is natively supported as a What object in ...
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Mar 30, 2023 · Meme-stock investors loved the idea. Ordinary con- sumers, it turns out, did not. E-commerce sales didn't take off—they declined ...
Jun 29, 2023 · Hi, We have Genesys Cloud integrated with Salesforce, where the agents are accepting the interactions in Salesforce.
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