With 70% of CX leaders rethinking their entire customer journey, this is the year of massive transformation. Zendesk is revealing ten trends pushing the…
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The live shows may be over, but you can watch them all on-demand across any region. Know the ins and outs of the trends and leave a bigger expert than…
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Duration: 26:26
Posted: Jan 17, 2024
Posted: Jan 17, 2024
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Get access to CX Trends 2024. Our report will guide you through what's ahead and how to deliver intelligent CX.
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Ten trends. One report. Zendesk knows the impact intelligent CX will have on business from here on out. Discover why 68% of CX leaders believe ...
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Learn more about Zendesk's upcoming customer support events, hackathons, and meetups. First round of drinks is on us!
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Jan 25, 2024 · Providing an outstanding customer experience is vital to attract and retain customers long term. Learn more about CX and how to improve it ...
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Feb 21, 2024 · Join my colleague Clara Vaudrion and I host a Customer Success Live APAC office hours on Zendesk Advanced AI on Feb 28 from 3 pm AEDT.
Jan 22, 2024 · Over 50 percent of customers will switch to a competitor after a single unsatisfactory customer experience. Here's a list of 35 more ...
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