Oct 20, 2023 · Good Day,. We have a user on our company that cannot search a specific contact, lets name them "User A" and "User B".
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Why can't I see my Outlook contacts?
Check the sync contacts is enabled. Go to Settings, under email accounts click your email address. There you will be able to see the sync contacts option. Check that your Outlook account is properly set up on your device.
Why is Outlook not suggesting contacts?
Verify Auto-Complete Settings in Outlook:
Open Outlook. Navigate to File > Options. Select the Mail tab. Ensure that the option "Use Auto-Complete List to suggest names when typing in the To, CC, and BCC lines" is checked.
Why are my contacts not syncing with Outlook?
For iOS: Open the Settings app > scroll down and tap Outlook > Contacts and Background App Refresh should be on. For Android: Open phone Settings > Applications > Outlook > Make sure Contacts is enabled. Then open the Outlook app and go to Settings > tap on your account > tap Sync Contacts.
How to find missing contacts in Outlook?
Recover contacts that have been removed from your Deleted folder
1
On the People page, in the left pane, select the Deleted folder.
2
At the top of the list, select Recover deleted.
3
Select the contacts you want to recover, and select Restore.