Configure search in Salesforce ... Note: This article applies to Genesys Cloud for Salesforce. By default, when agents search for names or numbers before ...
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What is Genesys Cloud used for?
Genesys Cloud is a suite of cloud services for enterprise-grade communications, collaboration, and contact center management. Genesys Cloud is built on top of Amazon Web Services (AWS) and uses a distributed cloud environment that provides secure access to organizations around the world with a marginal IT footprint.
How to connect Genesys to Salesforce?
To get started with Genesys Cloud for Salesforce, install the managed package and configure items in Salesforce and Genesys Cloud.
1
Install the managed package.
2
Set up a call center.
3
Grant access to Apex classes through a permission set in Salesforce and assign permissions in Genesys Cloud.
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Federated search syntax for Google | Salesforce Trailblazer Community
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May 21, 2021 · We are setting up an external site for Federated Search to search our online help library. We are trying to use the OpenSearch Google syntax ...
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Use Search Console to monitor Google Search results data for your properties ... Create account. For my personal use; For work or my ... Help · Privacy · Terms ...
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Configure a contact center in Salesforce · On the Setup Home page, search for Apps in the Quick Find box and select App Manager. · To open the New Lightning App ...
Configure Salesforce. Troubleshoot errors using the Identity Provider Event Log. To create a connected app for Genesys Cloud, in the App Manager select New ...
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Feb 2, 2023 · We're having problems using Google Programmable Search with our Salesforce site. Sometimes results come up. Sometimes they don't.
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Hi All We have recently deployed Salesforce Lightning for a a test group and we are seeing a number of issues within the PureCloud widget.
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