Good afternoon, community. I'm trying to find a way to report on duration of a task that starts with our service desk assignment group and moves to another ...
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IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.
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Successfully manage changes in your organization. Read More. Implementation readiness checklist. Be prepared to get the most value from your implementation ...
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May 5, 2023 · Hi all, I created the custom database index on the incident tables, I created it with the column"Category", but it take a long time to see.
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Empower your teams to grow their ServiceNow skills in tandem with the pace of digital transformation Digital Transformation is a fundamental shift in IT ...
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Aug 22, 2023 · Solved: Want to create a report that gives statistics on DTS usage for below Incident / cases / task notes Catalog & Record producer) ...
I'm trying to find a way to report on duration of a task that starts with our service desk assignment group and moves to another group. In other words, average ...
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Feb 7, 2024 · A huge congratulations to our very own Paul Morris, named a ServiceNow #MVP for 2024. This is Paul's fifth consecutive year being named in ...