It's a serverside method and will insert or update a user preference in the sys_user_preference table. Usage example: gs.getUser().setPreference('name' ...

Hello, Does anyone know a way of preventing the system administrator from viewing some KBs? I tried creating an entry in "Cannot Read" but the admin role seems ...

Hi, I have a client who wishes to implement ServiceNow-JIRA Integrations and need help on different approaches I can use to implement the below requirement ...

Solved: Can someone point me in the right direction of how to gt a record producrer attached to a order guide. I've been searching and I don't think.

Oct 21, 2020 · Solved: Hi, I'd like to add the Service and Service Offering fields to an Incident Record Producer form, along with the same dependency ...

Jun 12, 2015 · I'm looking for some input on how best to communicate with users after they submit a request via the Service Catalogue.

I have created an assignment rule in my instance. The conditions are as below. If the request type is application in the service catalog, then I should assign ...

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