Find out how GoTo's call monitoring features, like Listen, Whisper and Barge, can aid contact center reps and improve customer experience. Learn more today!
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People also ask
What are the features of Gotoconnect contact center?
How do I listen to calls on GoTo connect?
What is remote call monitoring?
Sign in to our GoTo desktop/ web app. Select Contact Center > Supervisor > Dashboard. To monitor calls: From Queues, select the desired queue. Under Actions, ...
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Key features for GoTo Connect Contact Center include advanced call analytics, inbound and outbound call routing, call monitoring, and Interactive Voice Response ...
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Sign in to our GoTo desktop/ web app. · Select Contact Center > Supervisor > Dashboard. · To monitor calls: From Queues, select the desired queue. Under Actions, ...
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Compatible with over 180 desk phone models, GoTo Connect provides a familiar way to make and receive calls with all the benefits of a cloud-based phone ...
GoTo Connect is the market-leading cloud phone system and customer engagement software that modernizes and centralizes your conversations. Learn more today.
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Suggest, vote, and comment on ideas for improvements to existing features or new features.
How do I take calls? · Sign in to our GoTo app. · Select the desired line extension if there are multiple. · Select Contact Center > Agent > Overview to access the ...
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Learn how to use the agent dashboard to take calls and chats, enhance your productivity, and manage your time more efficiently.
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Suggest, vote, and comment on ideas for improvements to existing features or new features.