Find out how GoTo's call monitoring features, like Listen, Whisper and Barge, can aid contact center reps and improve customer experience. Learn more today!
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People also ask
What are the features of Gotoconnect contact center?
How does GoToConnect work?
How to use GoTo for a call?
How do I listen to calls on GoTo connect?
Sign in to our GoTo desktop/ web app. Select Contact Center > Supervisor > Dashboard. To monitor calls: From Queues, select the desired queue. Under Actions, ...
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Key features for GoTo Connect Contact Center include advanced call analytics, inbound and outbound call routing, call monitoring, and Interactive Voice Response ...
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Sign in to our GoTo desktop/ web app. · Select Contact Center > Supervisor > Dashboard. · To monitor calls: From Queues, select the desired queue. Under Actions, ...
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Compatible with over 180 desk phone models, GoTo Connect provides a familiar way to make and receive calls with all the benefits of a cloud-based phone ...
GoTo Connect is the market-leading cloud phone system and customer engagement software that modernizes and centralizes your conversations. Learn more today.
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Suggest, vote, and comment on ideas for improvements to existing features or new features.
How do I take calls? · Sign in to our GoTo app. · Select the desired line extension if there are multiple. · Select Contact Center > Agent > Overview to access the ...
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Suggest, vote, and comment on ideas for improvements to existing features or new features.
Learn how to use the agent dashboard to take calls and chats, enhance your productivity, and manage your time more efficiently.
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