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Sep 20, 2023 · The principles of good customer service, measuring your customer service and creating a customer-service program.
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Nov 16, 2022 · Improving your customer service · During and after-sales service · Online communication and customer reviews · Managing customer complaints.
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Nov 16, 2022 · Learn how to develop your sales skills, including building trust, identifying customers' needs, selecting and presenting products for customers, ...
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Nov 16, 2022 · Find information, templates and tips to help you market your business and improve your sales.
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Nov 16, 2022 · Learn more about improving customer service. Explore during and after sales service. Find tips and advice on finding new customers. Last ...
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Nov 8, 2022 · Marketing, advertising and promotion. Improve your business marketing. Our step-by-step guides, videos, calculators and templates can help you ...
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Mar 28, 2024 · Employing and managing people. Topics to help you employ and manage staff in your Queensland business. Marketing and sales. Find information, ...
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Feb 28, 2023 · Collecting and storing information about your customers is essential for managing the sales and customer service aspects of your business.
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Nov 16, 2022 · Tips, techniques and examples to help you build long-term customer relationships through great service during and after a sale.
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Marketing can help your business reach its target audience, attract new customers and ultimately increase your profit. Learn what marketing is, its benefits, ...
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