Apr 26, 2022 · As an agent is assisting a customer via chat, sometimes it is best to pivot from a phone call to ensure the matter is resolved appropriately.
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Posted: Apr 1, 2024
Posted: Apr 1, 2024
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Plivo's SMS API and Voice API platform enables businesses to communicate with their customers on a global scale. Sign up for free now.
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Get information about new releases and updates from Plivo.
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Unify conversations. Weave chatbots, live chat, voice, SMS, WhatsApp into one conversation with seamless handoffs, or use multiple channels simultaneously.
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The release notes contained on this page reflect the changes made to CxEngage and CxQM prior to January 2021. For release information regarding the most ...
Jan 12, 2022 · Looking to expand your voice-only customer service motion with live agent chat via your website? We got you. This update includes the ability to ...
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Stay up to date about Freshworks; Explore our newsroom for the latest company news and press releases.
... <url> <loc>https://www.zendesk.com/marketplace ... chat/181357/klaus/</loc> <lastmod>2023-09-15T16 ... voice-ai/</loc> <lastmod>2024-03-12T16:36:29Z</lastmod> ...