When your TV, phone, or streaming device has a black screen and no sound, try turning your device off and on and checking any cables or adapters in use.

Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.

Change your Netflix password · Can't sign in to Netflix · Request TV shows or movies

Your TV will be signed into your Netflix account. Check your email and password. Make sure the email shown on your TV is correct. If it isn't, click Previous to ...

Getting started with Netflix · Change your Netflix password · Netflix says to sign up

To watch Netflix, download the app from the Google Play Store, open it, then follow the instructions.

Can't find the Netflix app · Fix a problem on your Android...

Try Netflix again. Sign out of Netflix. Go to the Netflix home screen, then go left to open the menu. At the bottom, select Get Help > Sign out > Yes. Sign back ...

Feb 28, 2020 · I got a Samsung 65" about 2 years old. Netflix is not showing any picture. I can hear the sound it makes when it starts but its just a black ...

Netflix isn't working. If Netflix isn't working, enter the error code/message or describe the problem in the search bar.

Can't sign in to Netflix · Netflix freezes, stops... · Black screen with no sound

If you hear sound but don't see video, or if the video goes black while watching, it usually means an issue with your device or a video cable stopped ...

Video issues with Netflix · How to use a mobile device to...