Install the CX Cloud, Voice for Salesforce Service Cloud package · On the Setup Home page, click the App Launcher icon and search for Administration Settings app ...
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Prerequisites. Enable Service Cloud Voice. In Salesforce, on the Setup Home page, search for Voice in the Quick Find box and select Partner Telephony Setup.
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The integration brings the voice, digital, and CRM data from Genesys Cloud into Service Cloud Voice. It allows you to connect Genesys Cloud as a contact center ...
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CX Cloud from Genesys and Salesforce integration brings together voice, digital, and CRM data, which provides the agents a comprehensive understanding of the ...
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Install the CX Cloud, Voice for Salesforce Service Cloud package · Update CX Cloud from Genesys and Salesforce packages · Can I assign a Salesforce user to both ...
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The CX Cloud, Core Services for Salesforce Service Cloud package contains all the components that are required to install the CX Cloud, Voice for Salesforce ...
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Jan 12, 2024 · I would like to know if the Service Cloud Voice with Partner Telephony license can be acquired with a Developer org. https://help.mypurecloud.
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Install or upgrade the Genesys Cloud for Salesforce managed package · Install and configure the Genesys Cloud for Salesforce External Routing package · Resolve ...
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To install the package: On the Setup Home page, click the App Launcher icon and search for the Administration Settings app in the Search apps and items box ...
Missing: url | Show results with:url
I would like to know if the Service Cloud Voice with Partner Telephony license can be acquired with a Developer org. https://help.mypurecloud.com/articles/ ...