Capital One trained contact-center associates in 30 minutes and achieved 100 percent adoption in five months using Amazon Connect. Capital One is one of the ...

Capital One has been a disrupter in the financial services industry since 1994, using technology to transform banking and payments.

How Capital One Reduced its Data-Center Footprint, Expanded its Use of Microservices, and Reimagined Banking Using AWS.

Additionally, Amazon Connect streamlined their customer service center, providing seamless support through enhanced automation. Read the case study.

Leading Cloud Innovators · Carrier Uses Amazon Bedrock... · Customer Stories

Capital One exited eight on-premises data centers by migrating to AWS, transforming the customer experience in the process. Founded in 1994, the “digital ...

This strategy reduces complexity and capital expenditures, provides faster backup and restore performance, eliminates tape capacity planning for backup and ...

Using AWS, Capital One turns data into insights through machine learning, allowing the company to innovate quickly on behalf of its customers.

Learn how businesses around the world use Amazon Connect cloud and virtual contact centers to improve their customer service experiences.

Learn how Capital One in financial services saved developer time and reduced cost by going serverless using AWS Lambda and Amazon ECS. Overview | Opportunity | ...

Jun 20, 2022 · View case history and activity in one place. Agents view the details of the customer issue, including calls, tasks, and chats associated with ...