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Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), ...
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Amazon Connect is a pay-as-you-go cloud contact center. There are no required minimum monthly fees, long-term commitments, or upfront license charges, ...
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Learn how businesses around the world use Amazon Connect cloud and virtual contact centers to improve their customer service experiences.
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Amazon Connect is a contact center as a service (CCaaS) solution that offers easy, self-service configuration and enables dynamic, personal, ...
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Amazon Connect has a single user interface (UI) across voice, chat, and tasks for contact routing, queuing, analytics, and management. This omnichannel ...
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With analytics that provide a complete view of your customer conversations for both voice and chat, you can automatically transcribe customer calls, analyze ...
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Amazon Connect provides you with all the resources to help you start providing better customer experiences today. Talk to an expert ».
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Learn how to create and configure your Amazon Connect virtual contact center instance.
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Amazon Connect is an AI-powered cloud contact center. It automatically detects customer issues, and provides agents with contextual customer information and ...
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