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Contact Lens. Get instant insights with conversational analytics. Search call and chat transcripts, analyze sentiment, identify issues, and monitor agent ...
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Jan 3, 2024 · I'm looking for the best way to automatically link a voice call record to a contact in the system when an agent accepts a call via ...
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Incredible customer experiences start here. Find the right contact center solution to enhance customer satisfaction and team efficiency through AI.
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Contacto is an omnichannel cloud customer service platform designed for B2C companies. Customer-preferred communication channels, drag-and-drop automation ...
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By modernizing to an advanced on-prem omnichannel contact center solution for amazing customer experiences. It's a simple journey to exceptional customer ...
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