Enter your agent ID and password, and then choose Sign In. The login page for Amazon Connect. If you're prompted to Allow access to cookies, choose Grant access ...
People also ask
How to login to Amazon Connect?
To log in
1
Ensure that your USB headset is securely connected to your computer.
2
Using Chrome or Firefox, open the CCP by using the URL that you received from your administrator.
3
Enter your agent ID and password, and then choose Sign In.
How do I find my Amazon Connect instance ID?
On the Account overview page, in the Distribution settings section, you can see the full instance ARN. The information after instance/ is the instance ID.
How to open Amazon Connect dashboard?
Log in to the AWS Management Console (https://console.aws.amazon.com/console) using your AWS account.
1
In the AWS Management Console, at the top of the page, choose the Services drop-down menu.
2
In the search box, type Amazon Connect.
3
Choose Amazon Connect. ...
4
Choose Get started.
What is Amazon Connect profile?
Amazon Connect Customer Profiles combines contact history information from Amazon Connect (for example, number of holds, transcripts, customer sentiment) with customer information such as address, phone number, recent orders, or current order status from CRM systems and ecommerce and order management applications.
This step walks you through finding Amazon Connect in the AWS console, and opening the Amazon Connect console. Log in to the AWS Management Console ...
The Login/Logout report displays the login and logout information for the users in your contact center (for example, agents, managers, and administrators).
Missing: search | Show results with:search
Log in to Amazon Connect with a user account that has permissions to access contact records. In Amazon Connect choose Analytics and optimization, Contact search ...
Search and view cases. You can search cases using a keyword match. Amazon Connect searches data across all system and custom fields. The results are sorted ...
Log in to Amazon Connect with a user account that has permissions to access contact records. In Amazon Connect choose Analytics and optimization, Contact search ...
Nov 1, 2017 · You can now easily view the time stamps and duration for when agents log in and log out of Amazon Connect with the new Login/Logout report.
Missing: search | Show results with:search
To search for recordings. Log in to Amazon Connect with a user account that has permissions to access recordings. In Amazon Connect choose Analytics and ...
Amazon Connect Customer Profiles provides customer service agents automated experiences with real-time access to up-to-date customer info to personalize ...
I am using Amazon connect streams in my angular project. I call in the InitCCP method and gave all the necessary detail there when I try to login it ...