Install and configure the Genesys Cloud for Salesforce External Routing package · Open messaging integrations. See About open messaging. · Webhook URL and secret ...
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Be sure to follow the Salesforce URL structure for supported operations. For more information, see FAQ for the new URL format for Lightning Experience and ...
To point to a different Amazon data center, change the URL that the client uses. Browser extensions; Salesforce; Zendesk. The following content applies to ...
Enter the URL for the remote site that you want to add. Use the URL that reflects your Genesys Cloud region. For example, https://login.{mypurecloud.com} ...
When a customer inputs a name in the chat widget, the SF_URLPop custom attribute pops a contact record for the customer. Screen pop example based on URL match.
Jan 12, 2024 · Bold; Italic; Underline; Strikethrough. Bulleted List; Numbered List. Add link; Code block; Insert image; Attach files. Link URL. Cancel Save. 0 ...
Url to an activity custom field in Salesforce: Synchronize interaction attributes with Salesforce activity records. January 16, 2019. Agents without phones.
Oct 8, 2020 · If you are a PureConnect Cloud customer, click PureConnect. PureConnect Cloud Enabled. Cloud Enabled, then specify the PureConnect Cloud URL.
Missing: mypurecloud. | Show results with:mypurecloud.
Make sure the URL for Genesys Cloud for Salesforce Lightning points to the correct URL. In Salesforce, click Setup. Search for and then click Call Centers. The ...
Jun 3, 2021 · I can see in the document https://help.mypurecloud.com/articles ... url (https://....), if the url is /api/v2 ... mypurecloud.com/articles/events-in ...