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Feb 28, 2024 · Key features for GoTo Connect Contact Center include advanced call analytics, inbound and outbound call routing, call monitoring, and Interactive Voice Response ...
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Feb 28, 2024 · GoTo Connect is the market-leading cloud phone system and customer engagement software that modernizes and centralizes your conversations. Learn more today.
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Feb 28, 2024 · Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support ...
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Mar 22, 2024 · Choose the report you would like to view in the top Call Reports navigation menu. User Activity Report · Caller Activity Report · Phone Number Activity Report.
Apr 8, 2024 · Call reports in Analytics portal: Call reports is now available in the Analytics portal within your GoTo app. Experience the same familiar data with a new and ...
Feb 16, 2024 · 1. Verify the phone number is routed correctly · 2. Verify the dial plan is complete · 3. Verify extension settings and ring steps · 4. Check your call filters · 5.
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Oct 28, 2023 · Log in to your Contact Center Pro account. From the left navigation, select question mark icon to access the Knowledge Base. Click to enlarge.
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Sep 12, 2023 · Learn what options you have to take calls on your cell phone such as using our GoTo app, routing a phone number to your mobile phone, or using the call forward ...
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Oct 11, 2023 · Use our various detailed call reports to empower your managers with the metrics, statistics, and analytics they need to manage employees effectively and ...
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Jun 16, 2023 · Extension length; Corporate directory; All monitoring permissions; Allow paging barge; Default transfer type. Recording, Choose which calls you want to record ...
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