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Jan 18, 2024 · Contacto, a new contact center as a service, delivers a human experience at scale with omnichannel, mobile-first customer interactions.
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Jan 18, 2024 · Omnichannel customer service is a strategy that helps businesses to reach a more human level of interaction with customers across multiple channels.
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Mar 6, 2024 · Chart sustainable growth for your business with Plivo CX, the all-in-one platform to manage your brand's sales, marketing, and customer service.
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May 17, 2024 · This post reviews the top five omnichannel contact center platforms to help you find the perfect fit for your unique needs and budget. What is Omnichannel ...
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Mar 6, 2024 · Find the best resources, articles, and infographics about contact centers to help you get started. Visit now to learn more!
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Mar 6, 2024 · The Contacto Blog gives you the latest articles and industry updates on customer service, customer experience, and contact center-related topics.
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Apr 1, 2024 · Get a free omnichannel contact center solution for your business, featuring web forms, widgets, live chat, integrations with WhatsApp, Instagram, Telegram, ...
Mar 7, 2024 · Elevate customer satisfaction by embedding chat in your app with Contacto's In-App Customer Service solution. Seamlessly engage users for a superior ...
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Jul 12, 2023 · Explore the benefits and use cases of instant transcription during live calls, including improved customer service and collaboration with real-time audio ...
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Feb 26, 2024 · Plivo offers a few solutions for: 1. Omnichannel contact center for B2C scenarios (Contacto). 2. Custom voice or SMS flow design for use cases like SMS ...