To copy the conversation ID, to the right of the phone number, email address, or other channel ID, click Get Interaction URL. Find a conversation ID in a ...
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What is an interaction ID?
View an interaction's details · You can copy the Interaction ID from the Details tab. · Use the link icon to copy the URL of the interaction detail page directly ...
... contacts, including the sender, receiver, and survey URL. To help familiarize yourself with survey invite flows in Architect, review the following pages:.
(Optional) Search for and select the contact's organization. ... URL to an external system. (Optional) To add ... Suggested Articles. About External Contacts · Edit ...
Copy the interaction URL · Click Performance > Workspace >Interactions. · Click the row of the interaction whose sentiment that you want to analyze. · Click the ...
Add a URL, email address, or article as a hyperlink or clickable image · Click the Article tab and perform one of these steps: · Under Article, search for and ...
Jul 1, 2020 · Hi Team ,. When We use the below URL (Web Service Data action ) > https:/ ... We uploaded the .cert Certificate under "Telephony - > Certificate ...
The search can be for a case number, a contact ... If you still have questions you can ask the community for help. ... Format Salesforce URL for new record screen ...
Finding the conversation ID - Genesys Cloud Resource Center
help.mypurecloud.com › video › finding...
Duration: 1:16
Posted: May 3, 2024
Posted: May 3, 2024
Feb 10, 2021 · 1. Salesforce URL Pop with Interaction Attribute ... Hi, We are using Genesys Cloud for Salesforce classic and need to capture the phone number ...