To point to a different Amazon data center, change the URL that the client uses. Browser extensions; Salesforce; Zendesk. The following content applies to ...
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How do I listen to interactions in Genesys cloud?
What is the secure pause on Genesys?
Configure Genesys Cloud ; Issuer URI, Enter your Salesforce domain name (https:// yourID .my.salesforce.com) ; Target URI, Enter the URL labeled SP-Initiated ...
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Genesys Cloud for Chrome URL or Genesys Cloud for Firefox URL is the domain that the app uses. The extension must reference the region where your Genesys Cloud ...
Url to an activity custom field in Salesforce: Synchronize interaction attributes with Salesforce activity records. January 16, 2019. Agents without phones.
Jan 11, 2020 · What doe you have as the login/ACS URL? I am in US-East so I have https://login.mypurecloud.com/saml. Also, be sure to do the follow the ...
Aug 15, 2019 · On the provisioning settings for the phone I enter the URL http ... Have you followed the phone setup steps in the Resource Center? https://help ...
Jan 8, 2024 · ... mypurecloud.com/articles/configure-call-center-settings/. ... if myCase has a Call ID in it, then: Find ... URL parameter described here: Use the ...
Enter the URL for the remote site that you want to add. Use the URL that reflects your Genesys Cloud region. For example, https://login.{mypurecloud.com} ...
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Jan 12, 2024 · Bold; Italic; Underline; Strikethrough. Bulleted List; Numbered List. Add link; Code block; Insert image; Attach files. Link URL. Cancel Save. 0 ...
Call center settings. Current remote site settings ... URL. US East (N. Virginia), us-east-1. https://api-downloads.mypurecloud.com ... Configure remote site ...
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